Questions & Answers

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    50 East 52nd Street
    Brooklyn, NY 10022
    United States


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    Is the amount of the product delivery inclusive?

    Please note that the delivery fee is not inclusive in the product cost. Delivery fee is dependent on the location of the client and It has an extra fee.

    How long will delivery take?

    The delivery is next day delivery for orders within Lagos and 2-3 days for outside Lagos. International Shipments take 7 working days depending on the choice of shipment (Express shipping or Normal shipping)

    What exactly happens after ordering?

    You receive a mail notification confirming your order after which our Customer Care Representative will call to confirm your order for shipment.

    Do I receive an invoice for my order?

    Yes. You will receive an invoice in your mail.

    How do I get my order?

    Our delivery agent will call you for drop-off(within Lagos). You will be called by the Logistics Company outspd


    When the order payment is taken of my bank account?

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    What is wishlist?

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    What should I do if I receive a damaged or wrong product?

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    Can I change or cancel my order?

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    What is ``package tracking`` in my orders?

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